What is your shipping policy?We use USPS and offer real-time shipping rates based on your order's weight and destination.
Vertical Divider
|
Do you accept returns and exchanges?Yes we do! Within 30 days of receiving your order, you can return your item(s) in their original condition. After we are able to verify their condition, your account will be credited the original amount and we'll place a new order if you wanted an exchange. We do reserve the right to deny any return if we believe it to be not in the original condition.
|
What types of payment do you accept?We accept Visa, Mastercard, American Express, Discover, and also PayPal. The store is secured through SSL (Secure Socket Layer) web browser protection to ensure your information isn't shared.
Vertical Divider
|
What if I get my order is wrong or damaged?We require you to report the issue within 5 business days of receiving the order by contacting us directly at (216)288-4132. We can discuss return shipping options when we receive the report.
|
What's your return address?You can ship all items to us at:
16120 Brookpark Rd, Cleveland, OH 44135 Our shipping warehouse hours are Monday-Friday 8:00am - 4:00pm EST. Vertical Divider
|
Contact Us DirectlyIf you'd like to speak immediately, you can reach us M-F 8am - 4pm EST on our Live Chat Feature Here, or by phone at (216)288-4132.
|
|
FOR PROFESSIONALS TO HOMEOWNERS
All Construction SupplyWith over 80 years in the construction supply industry, we understand professionals are looking for dependability on the job, while homeowners want long last value from their tools and equipment.
|
