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Frequent Questions

Home  >  Support  >  Frequent Questions

What is your shipping policy?

We use USPS and offer real-time shipping rates based on your order's weight and destination.
  • Priority Mail Express: Overnight.
  • Priority Mail: 1-3 business days.
  • Parcel Select: 2-8 business days.
Our warehouse shipping hours are Monday-Friday 8:00am - 5:00pm EST.
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Do you accept returns and exchanges?

Yes we do! Within 30 days of receiving your order, you can return your item(s) in their original condition. After we are able to verify their condition, your account will be credited the original amount and we'll place a new order if you wanted an exchange. We do reserve the right to deny any return if we believe it to be not in the original condition.

What types of payment do you accept?

We accept Visa, Mastercard, American Express, Discover, and also PayPal. The store is secured through SSL (Secure Socket Layer) web browser protection to ensure your information isn't shared.
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What if I get my order is wrong or damaged?

We require you to report the issue within 5 business days of receiving the order by contacting us directly at (216)288-4132. We can discuss return shipping options when we receive the report.

What's your return address?

You can ship all items to us at:
16120 Brookpark Rd, Cleveland, OH 44135
​Our shipping warehouse hours are Monday-Friday 8:00am - 4:00pm EST.
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Contact Us Directly

If you'd like to speak immediately, you can reach us M-F 8am - 4pm EST on our Live Chat Feature Here, or by phone at (216)288-4132.

FOR PROFESSIONALS TO HOMEOWNERS

All Construction Supply

With over 80 years in the construction supply industry, we understand professionals are looking for dependability on the job, while homeowners want long last value from their tools and equipment.
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Quality tools and bulk savings for both the professional worker and DIYer. Established in 1933.

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  • By Category
    • Sealant & Caulking
    • Power Tools
    • Safety Equipment
    • Drill Bits
    • Concrete Anchors
    • Concrete & Masonry
    • Extension Cords
    • Tapes & Adhesives
    • Ladders
    • Savings & Deals
  • By Brand
    • Metabo Power Tools
    • 3M
    • Kraft Tool
    • Dow
    • Tremco
    • Albion
    • EVCO
    • Cox
  • Sale Items
  • Support